Skip to content
Raid

Raid

www.raid.com
What is your customer experience with Raid?

Raid Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.6 star rating from 16 customer reviews, 20% would recommend. Consumers are mostly neutral and many request a refund for ineffective products.

Key Takeaways for Future Customers

  • Raid reviews show frequent reports of products not working as advertised.
  • Contact customer service for refunds or replacements; some reviewers received reimbursement.
  • Watch packaging and product condition at purchase; some items arrived spoiled or defective.

Negative Feedback / Risk Areas

  • Recurring customer complaints about product efficacy and spoiled batches.
  • Reports of unresponsive support, billing errors, and in-app purchase charges.
  • Safety and health incidents tied to misuse or product effects.

Positive Feedback

Some customers praised kind, helpful representatives, prompt refunds, and good delivery experiences; discounts and offers are valued.

View full overview ›

Media from reviews

Raid - I need to call back
Raid - Was chargers for a in game app and didn’t receive the itemsRaid - Was chargers for a in game app and didn’t receive the items - Image 2Some raid I brought at WalmartRaid - Worried about the adhesive in house fly roll traps hurting my birds if I hang them...Raid - Worried about the adhesive in house fly roll traps hurting my birds if I... - Image 2Raid - Worried about the adhesive in house fly roll traps hurting my birds if I... - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
products game spray bugs app house question kind home eles
Filter review
Sort by
Stellan Cgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where is the gel raid being sold

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The gel raid is no longer being produced. I asked the sales rep to tell them to put it back on the market and not to change the ingredients because it works. Thank you.

User's recommendation: Let's hope they bring it back

View full review
Crystal B Nmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I need to call back

AI Highlights
  • - There were four Raid fly and insect spray cans for the apartment.
  • - The spray doesn't work; there are recurring issues with Dollar General products.
Raid - I need to call back

Four cans of Raid fly and insect spray for an apartment and rose spray. They don't work. I don't know what's going on with our products at the Dollar General, but every time I get them, there is something wrong.

Loss:
$68
Pros:
  • Love to buy red especially because it works
Cons:
  • None as long as it works the greatest fabulous

Preferred solution: Full refund

User's recommendation: I bought four bottles of fly and insects braids free and two bottles of in roasting truck for apartment I was moving in none of them don't work from the Dollar general

View full review
Resolved
Patricia C Kgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oroville, California

Resolved: Had a question

AI Highlights
  • - I was satisfied with the person who helped me.
  • - She was kind and understanding.
  • - I got everything taken care of and my question was answered.

Okay, I was able to deal with my question.I was satisfied with the lady that I got to deal with.She was very kind very understanding, and I think I got everything all taken care of and got my question answered. I'm glad that I had a lady that understood what I was saying helped me very much the best that she could.

View full review
Patricia C Kgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oroville, California

Ask a question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The staff was kind and understanding about my question.
  • - I called because it was bothering me and I did what I was expected to do.

Very kind and understanding about my question! I have no more to say about this.I did what I was expected to do, and I called because it was bothering me about a certain situation and she was very kind and understanding!

View full review
Thomas W Mcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Was chargers for a in game app and didn’t receive the items

AI Highlights
  • - Charged $49.99 for an in-app purchase that didn't grant the item.
  • - Also billed for another purchase I didn't make and didn't receive.
Raid - Was chargers for a in game app and didn’t receive the items
Raid - Was chargers for a in game app and didn’t receive the items - Image 2

I purchased an in-app game purchase, and it didn't give me the item. It was the $49.99 one, and I got a charge for it and another that I didn't make and didn't receive either. I got billed for another one I didn't make.

Loss:
$127
Pros:
  • I love the game
Cons:
  • Very expensive sacred gems bad odds

Preferred solution: Full refund

View full review
Helix J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

So,so,dissapointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Flies swarm the house; window frame had dead stinkbugs.
  • - Followed instructions to keep pets safe; used two dry fingers; one unopened box with price tag.

I previously sent a review. As time passed, I was brought to the conclusion that the product did not come through for me.

I had a window frame full of dead stinkbugs, but flies are literally swarming throughout the house. I did my homework, and other than being 'gross,' I have learned stink bugs, Seaforth, non-harmful, don't carry disease. I have not seen any indicators either way when it comes to spiders. I used two of the high-end 'dry' fingers.

I still have one box with the price tag on it. I have always had faith in Raid products, so it did not even cross my mind to save the receipt. I am just hoping your company stands on simple integrity. I followed the instructions to the letter, not to mention put forth so much effort in keeping my pets safe (1 dog and 9 cats/kittens).

I am hopeful for a positive outcome. Thank you for taking the time to look at my review.

Loss:
$40
Pros:
  • Company has been around for years
Cons:
  • This product failed

Preferred solution: Full refund

User's recommendation: I might have considered staying with the product 8 knew worked well, which was the older type foggers

View full review
Helix J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miller, Missouri

App/company approach

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Automated help is frustrating.
  • - Customer service makes me do all the work.
  • - I will switch to a competitor due to a poor app.

Automated assistance is one thing, but this is stupid... when I go to customer service, I don't appreciate doing all the work...

I'll be going to your competition from this day forward... put that in your fogger and... fill out the secure form.

This is the following day... I got my house bombed effectively.

I was very dissatisfied with your company's approach. It and your app is not at all user-friendly, and it makes me willing to go with anything BUT Raid.

Pros:
  • Good reputation
Cons:
  • Poor customer service set up

Preferred solution: Change format of communication. Hefty coupons would make me consider staying with the co. That is only secondary to changing the format of app...should not have to make out a major form just to get the directions on how to used a oroduct

User's recommendation: They block communication with humans .

View full review
Jeron Tii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They don't answer and their product made my problem worse

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Did not get to speak to anyone. Nobody has called back, I have even attempted to call them again. I thought this company use to be great, but nope their products even suck now

View full review
Keondria W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Raid products didn't kill any bugs or insects

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Seeks $200.00 compensation for 8 packs at $24.99 per twin pack.
  • - The customer is Keondria Wilson, 1040 Albert Ln, Port Gibson, MS 39150.

I feel i need to be compensated for my 8 packs at a total of 200.00 cost they were 24.99 a twin pack my name is keondria wilson my address is 1040 albert Lane , portgibson ms 39150 the upc code is 46001****

C302366****33360

Loss:
$200

Preferred solution: Full refund

User's recommendation: Good products just got bad case this never happened

View full review
JeremiahT R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Georgia

Some raid I brought at Walmart

Some raid I brought at Walmart

I know the raid spray is supposed to work, but it left the spray on my walls after I sprayed. It, plus it was not supposed to stay on my walls, looked very bad to me.

Loss:
$10

Preferred solution: Full refund

View full review
Issaiah Nmg

Product dont work

AI Highlights
  • - The product did not work for fleas.
  • - The seller is issuing a full refund under the money-back guarantee.
  • - The reviewer wishes it had worked.

Bought the raid max bombs for fleas and they didn't work, in fact I think it woke them up but as the package stated "works or money back guarantee" they are sending me a full refund so can't complain only wish they would have worked.

User's recommendation: Not for raid max they simply dont target fleas like the package says

View full review
Resolved
David B Avz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My apparent manager told me not to use RAID as it would negate the effectiveness of the spray used by the exterminator. Is this true?

Updated by user Feb 18, 2025

Company fixed the issue and I have been provided with apology. I contacted their customer support line, and they gave me the information I needed to make a clear and concise choice about whether to use their product or not.. I am very pleased with the way I was treated by them and they answered all of my questions.

Original review Feb 03, 2025

Question about using Raid. My apartment manager says not to use Raid, as it would negate the professional spray by the Orkin man.

Preferred solution: I need to know if the information given to me about the effectiveness of your product.

View full review
Bao Mwu

You people cheated me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Yall screwed me out Chester cat 3 times when I was first in my event for him and spent 100 on shards. Make me hate the game give home to everyone eles but if u earn it u rscrewed that's not fair

User's recommendation: Have but not till my issues is resolved or never again

View full review
Jady Ndq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Checkers not having the product on my Raid voucher

AI Highlights
  • - Free Raid Max Ant or Cockroach killer 300g.
  • - Redeem at Checkers/Checkers Hyper stores nationwide; expires 31/12/24; stock subject to availability.

Get your FREE Raid Max Ant specialist killer 300g or Raid Max Cockroach specialist killer 300g! Redeem at Checkers, Checkers Hyper stores nationwide.

Expires 31/12/24, Ts and Cs apply, subject to stock availability. For Help SMS Raid to 30172.

Coupon: 934864****166173

Neither our Checkers is stocking up on these. The Manager said we must contact Raid self.

View full review
Udayan V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have had no Communication

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 24, 2024

I have heard nothing back from the company they have completely ignored my request

Original review Aug 16, 2024

The product doesn't work and I've heard nothing from the company so I have a very sour taste in my mouth

View full review
Anonymous
map-marker Jacksonville, Florida

Inquiry - technical info

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I called with a technical question and not a pissed off complaint.

Question was answered, thank you very much.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article